Service Provider Evaluation Grid

Selection Criteria

Pre-defining Selection Criteria is a crucial step in the Service Provider Selection Process, as it ensures that you have a clear and consistent basis for evaluating and comparing the Service Providers.

Pre-defined Selection Criteria also demonstrate your due diligence and transparency in the selection process, which is expected by regulatory inspectors and auditors as part of your documentation and provides evidence of your Sponsor Oversight and Quality Management.

Score & Weighting
The Weighted Scoring helps you to objectively evaluate the proposals and presentations of potential Service Providers based on your pre-defined Selection Criteria, which should reflect your expectations and requirements for the clinical trial.
According to the ICH Good Clinical Practice (GCP) guidelines, you should document the rationale for choosing a specific Service Provider and the scope of work delegated to them.
Each Selection Criterion should have a corresponding Weighting Factor, which reflects its relative importance and priority for you. You should define the Weighting Factors before the selection process of the service providers, and they should not be changed during the evaluation process.
Therefore, this Service Provider Evaluation Grid is a valuable and essential Tool that supports your Service Provider Selection process and provides a structured documentation.

This template already includes many examples of selection criteria and weightings. It can be customized to suit your specific needs and objectives of each Clinical Trial, depending on the type, phase, complexity, and outsourcing model.
  • User Group
    Clinical Project Manager, Head of Clinical Operations,
    Clinical Outsourcing Manager
  • Format
    Microsoft Excel
  • Content
    • LA list of Selection Criteria for GCP Service Providers
    • A weighted Scoring for each Seleciton Criterion
    • A Cover Page to document the Clinical Trial, Evaluation Meeting and the Evaluation Team (incl. signatures)
  • Benefits
    • Increase the transparency, credibility, and trustworthiness of your Service Provider Selection Process
    • Facilitate the Decision-Making within the Evaluation Team
    • Structure your Documentation for the Service Provider Evaluation Process
    • Enhance the collaboration, coordination, and communication among the Evaluation Team
With this Service Provider Evaluation Grid, you will
  • Document which Service Provider is included in your Selection Process
  • Have a simple start with pre-defined Selection Criteria
  • Prioritize Selection Criteria based on the Weighting
  • Align with your Evaluation Team on a Score for each Selection Criterion
  • Come up with an overall Score for each Service Provider that documents your Decision-Making in a structured format
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